Warehouse inspection is a critical step in the Hipobuy process. This guide explains how QC photos work, what to look for, and how to handle issues.
What is QC Inspection?
QC (Quality Control) inspection is the process where Hipobuy takes photos of your items at their warehouse before shipping. These photos allow you to verify that the product matches what you ordered and meets your quality expectations.
QC Checklist
| Check Point | What to Look For | Pass/Fail |
|---|---|---|
| Color | Matches product photos | Should match |
| Stitching | Even, no loose threads | Clean & even |
| Logo | Accurate placement and size | Correct |
| Shape | No deformities or defects | Normal |
| Size | Matches ordered size | Accurate |
| Material | Correct texture and feel | As described |
How to Request QC Photos
QC photos are typically taken automatically when items arrive at the warehouse. You can view them in your order details. If you need additional angles or specific details, contact customer service.
Handling Issues
If you are not satisfied with the QC photos, you can request an exchange or return. Most issues are resolved within 2-3 days. Communicate clearly with customer service about what needs to be changed.